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Voting Now Open for 2026

Celebrate the
North East's
High Street
Heroes

Recognise the outstanding businesses and individuals revitalising our high streets — from Tees Valley to Northumberland. The Gala takes place in Darlington.

10
Award Categories
500+
Nominations Expected
70+
Towns & Cities
1
Gala Night, Darlington
First Connections team in Darlington
2026
About Us

A First Connections Initiative

The NE High Street Heroes Awards is brought to you by First Connections — a trading group spearheaded by two passionate North East business leaders, connecting, celebrating and amplifying business across the region.

From free networking events and community initiatives to shining a spotlight on the heroes of our high streets — First Connections is on a mission to make the North East extraordinary.

Andrew Bartlett
Co-Founder
Sam Binns
Co-Founder
Our Mission

Empowering North East Communities Through Recognition

We believe every high street hero deserves their moment. From independent retailers to community champions, we shine a light on those who make our region extraordinary.

🏆 Regional Recognition ❤️ Community Pride 📈 Economic Boost 🤝 Stronger Partnerships 📰 Positive PR ⭐ Inspire Others
Our Sponsors & Partners

Proudly Supported By

The NE High Street Heroes Awards wouldn't be possible without the generous support of our sponsors and regional partners.

FAQ

Frequently Asked Questions

Any business or individual operating on or contributing to a high street across the North East — from Tees Valley to Northumberland — can be nominated. Nominations are free and open to everyone.
A panel of regional experts reviews all nominations and shortlists the most outstanding entries across each category. Winners are celebrated at the Gala Night in Darlington.
The Gala Ceremony takes place in Darlington — the exact date is to be confirmed. Follow us and check back here for updates.
No — nominating is completely free. It takes less than two minutes and makes a real difference to North East businesses and individuals.
We'd love to hear from you! Reach out via the Contact page or email us at [email protected].
2026 Awards

Award Categories

Ten prestigious categories celebrating the very best of North East high street life. Nominations are free and open to all.

Category 01
🛍️

Retailer of the Year

Recognising independent and chain retailers who deliver exceptional products, service, and shopping experiences on our high streets.

Key Criteria
  • Outstanding customer service
  • Community engagement
  • Innovation in retail
Category 02
🍽️

Hospitality Hero

Celebrating cafés, restaurants, and pubs that go above and beyond to create memorable experiences for visitors and locals alike.

Key Criteria
  • Quality of food, drink & service
  • Atmosphere and ambiance
  • Local sourcing and community spirit
Category 03
🏅

Community Champion

Honouring individuals or organisations making an extraordinary difference to their local community and high street.

Key Criteria
  • Positive community impact
  • Voluntary contributions
  • Inspiring leadership
Category 04
💻

Digital Innovator

Rewarding businesses using digital tools and technology to enhance their high street presence and customer experience.

Key Criteria
  • Creative use of technology
  • Online-offline integration
  • Customer engagement innovation
Category 05
🌿

Sustainability Leader

Spotlighting businesses and individuals leading the way in sustainable practices on our high streets.

Key Criteria
  • Environmental initiatives
  • Waste reduction efforts
  • Sustainable sourcing
Category 06

Customer Experience Excellence

Celebrating businesses that consistently deliver outstanding customer experiences that keep people coming back.

Key Criteria
  • Exceptional service standards
  • Customer feedback and reviews
  • Accessibility and inclusivity
Category 07
🚀

Rising Star

Recognising new businesses or emerging talent that have made an impressive impact on their local high street.

Key Criteria
  • Business growth trajectory
  • Community contribution
  • Innovation and fresh ideas
Category 08
👔

Employer of the Year

Honouring businesses that invest in their people through training, wellbeing, and creating a great place to work.

Key Criteria
  • Staff development programmes
  • Employee wellbeing initiatives
  • Inclusive workplace culture
Category 09
🏪

Independent Business of the Year

Celebrating the independent businesses that are the backbone of our high streets — the ones who bring character, choice, and heart to our towns.

Key Criteria
  • Unique offering and identity
  • Customer loyalty and reputation
  • Contribution to high street vibrancy
Category 10
🏆

High Street of the Year

Recognising an entire high street that has shown outstanding community spirit, resilience, and collective effort to thrive.

Key Criteria
  • Collaborative community initiatives
  • Diversity of businesses
  • Overall vibrancy and appeal
Ready?

Make Your Nomination Today

Nominations are completely free and take less than two minutes. Every nomination makes a real difference to North East businesses and individuals.

Vote For Your Hero

Cast Your Vote for 2026

Voting is open to everyone across the North East. Show your support for the people and businesses who make your community extraordinary.

Choose Your Category

Select the most fitting category for your nominee — or nominate across multiple categories.

How Voting Works

Our process is inclusive, transparent and community-driven — every vote counts.

1

Think of Your Hero

Think of a local business or individual who deserves recognition for what they bring to the North East.

2

Pick a Category

Choose the most fitting award category from our 10 categories — you can nominate across multiple.

3

Submit Your Vote

Fill in the form or email us with their name, business and why they deserve to win.

4

Expert Shortlisting

Our panel of regional experts shortlist the most outstanding nominees across all categories.

5

Gala Night, Darlington

Winners are celebrated at our prestigious Gala Ceremony in Darlington — date to be confirmed.

Submit Your Vote

Fill in the details below and we'll count your vote. Completely free and only takes a moment.

Get In Touch

Contact Us

Want to partner, nominate, or learn more? We'd love to hear from you.

Let's Talk

Whether you're a business looking to get involved, a regional partner, a member of the press, or simply want to nominate your local hero — we're here for all of it.

📍
Gala Location
Darlington, County Durham
🗺️
Region Covered
Tees Valley to Northumberland — 70+ towns & cities
👥
Organisers
First Connections — Andrew Bartlett & Sam Binns

Quick Links

Send a Message

Fill in the form below and a member of our team will get back to you as soon as possible.

Angel of the North at sunset

🏙️ Tees Valley

Covering Darlington, Middlesbrough, Stockton-on-Tees, Hartlepool and Redcar & Cleveland.

🏰 County Durham & Tyneside

Durham City, Gateshead, Newcastle upon Tyne, Sunderland and the surrounding areas.

🏘️ Northumberland

Extending north to cover market towns and high streets throughout Northumberland.

Our Story & Purpose

About the Awards

A regional recognition campaign celebrating the businesses, people, and organisations making a meaningful difference to North East high streets and town centres.

What We're Here For

Purpose-Led
Recognition

The North East High Street Heroes Awards is designed to shine a light on those creating vibrant, welcoming, and resilient local places — while encouraging stronger collaboration between businesses, communities, councils, BIDs, and regional partners.

These aren't just awards. They're a platform for positive change, community pride, and a stronger regional story.

Core Purpose
  • Recognise local business excellence and community impact
  • Celebrate the people helping high streets thrive
  • Generate positive regional publicity and public engagement
  • Strengthen relationships with local businesses and stakeholders
  • Create a platform for sponsorship, partnership, and collaborative campaigns
  • Help reshape public perception of the high street as a place to play, work, visit, and invest in
Changing the Narrative

A Different Kind of
High Street Story

Too often, mainstream media coverage focuses on decline, closures, and negative headlines. That creates an incomplete — and often misleading — picture of what is really happening at a local level.

"The future of the high street is not defined by multinational brands alone, but by the independent businesses, local employers, hospitality venues, community champions, and place-makers who keep town centres active and relevant."

The High Street Heroes Awards is designed to challenge that narrative — spotlighting the energy, innovation, resilience, and community value that exists across local high streets every day.

Who They're For

Built for the Whole Community

The awards are open to everyone contributing to North East high street life — from sole traders to community groups.

🛍️

Independent Retailers

The shops and boutiques that give our high streets character, choice, and charm.

🍽️

Hospitality Venues

Cafés, restaurants, pubs and bars that create warmth, welcome, and community.

🏅

Community Champions

Individuals and organisations going above and beyond for their local area.

💡

High Street Innovators

Businesses using creativity and technology to reimagine what a high street can be.

🏢

Service Businesses

Local employers providing essential services and jobs in our town centres.

🤝

Local Partners & BIDs

Councils, BIDs, and regional organisations investing in place and community.

Partner Value

Why Partner With Us?

For organisations looking to make a meaningful impact, the awards offer a powerful platform to connect with communities, businesses, and stakeholders across the region.

Benefit 01

Community Alignment

Align your brand with a positive, community-first regional initiative that people genuinely care about.

Benefit 02

Regional Visibility

Increase brand visibility through a trusted local campaign with PR, media, and engagement reach.

Benefit 03

Practical Support

Support local businesses in a visible and practical way that builds real goodwill with communities.

Benefit 04

Stakeholder Goodwill

Build stronger relationships with communities, councils, BIDs, and regional stakeholders.

Benefit 05

Scalable Platform

Be part of a growing programme with long-term sponsorship, engagement, and partnership potential.

Benefit 06

Positive Storytelling

Help champion a more balanced and optimistic story about the future of local high streets.

Strategic Value

More Than an
Awards Night

Within the wider North East growth strategy, the awards act as a community engagement and partnership vehicle. They help create local momentum, open doors to new relationships, and provide a strong platform for media coverage, business outreach, and regional storytelling.

In short, the North East High Street Heroes Awards is a celebration of local impact — and a practical campaign for driving awareness, engagement, and partnership across the region, while helping redefine how high streets are seen by the public, partners, and the media.